1. SHIPPING AREA
We currently ship only within the United States. International shipping is not available.
2. ORDER PROCESSING
Orders are generally processed and shipped within 1–3 business days after payment has been successfully verified.
Orders placed on weekends or holidays will be processed on the next business day.
3. DELIVERY TIME
Estimated delivery time is typically 3–7 business days after shipment.
Delivery times may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
4. SHIPPING CARRIERS AND CARRIER INFORMATION
Orders may be delivered through one of the following carriers:
USPS (United States Postal Service)
United States Postal Service provides domestic mail and package delivery services within the United States and may be used to transport and deliver outdoor products orders within the United States.
UPS (United Parcel Service)
United Parcel Service provides domestic package transportation and delivery services within the United States and may be used to transport and deliver outdoor products orders within the United States.
FedEx (FedEx Corporation)
FedEx Corporation provides package transportation and delivery services within the United States and may be used to transport and deliver outdoor products orders within the United States.
The shipping carrier will be selected based on destination, package size, service availability, and operational requirements.
5. ORDER TRACKING
Once your order has been shipped, tracking information will be sent to your email address when available. Customers may use the applicable carrier’s tracking system to monitor shipment progress.
6. SHIPPING CHARGES
Shipping charges, if applicable, will be displayed during checkout before payment is completed. Customers are responsible for applicable shipping fees shown during checkout unless otherwise expressly stated.
7. DELIVERY RESPONSIBILITY AND ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address and contact information.
We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
8. LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged, please contact our customer service promptly so that we can assist in resolving the issue with the shipping carrier.
9. DELIVERY ATTEMPTS AND RETURNED SHIPMENTS
If a package is undeliverable due to customer-related reasons, refusal of delivery, or failure to receive the package, any additional shipping charges for reshipment may be the responsibility of the customer.
10. SHIPPING DELAYS
Delivery timeframes are estimates only and may be affected by weather conditions, holidays, carrier delays, incorrect customer addresses, transportation interruptions, security procedures, or other circumstances beyond reasonable control. We are not responsible for delays caused by shipping carriers or events outside reasonable control.
11. SHIPPING POLICY UPDATES
We reserve the right to modify this Shipping Policy at any time without prior notice. Updated policies become effective immediately upon publication on this website.